| |
Login Help
|
Each account is meant to be used by only one person. For security reasons, the same account (email & password) can not be used simultaneously in different browsers or on different machines. For example, if you log in on one machine, then a second person logs in with the same password on another machine, you will automatically be logged out.
Your browser must have cookies enabled to store the login info.
Your session will expire after 600 minutes of inactivity. This is to prevent other users from accessing your account if you forget to log out.
Javascript 1.1 compatibility is required. If you are using an older browser such as MS Internet Explorer 3, certain features may not work as designed.
Are you getting the login prompt for every page?
If it appears that your password is accepted, but then you get the login page again
when you try to go to another page, it could be that your cookie file (where the
login data is stored) has somehow become corrupted. One possible way that this can
happen is when your computer experiences an unexpected shutdown such as from a power
outage or fatal error, "blue screen", etc. In order to determine if the cookie file is the culprit,
you need to delete it. Deleting the file doesn't hurt your login, and if it in fact solves the problem,
then you know that it was corrupt. After deleting the cookie using the following directions,
you can return to the login page and hopefully the problem will be solved.
How To Delete the Cookie Using Internet Explorer
- From the Tools menu, click Internet Options.
- In the Temporary Internet Files section, click Settings, then View Files.
- Ctrl-F on the keyboard and search for:
Cookie:*brackets.riil.org*
- Assuming the cookie file is found, click on its name and then press the Delete key.
How To Delete the Cookie Using Other Browsers
In Netscape 4, just do a similar file search for cookies.txt,
and then open that file in Notepad or your favorite editor and search for the cookie containing the
brackets.riil.org domain and delete that line.
In Netscape 6, go to Tasks > Privacy and Security > Cookie Manager > View Stored Cookies.
We assume that users of other browsers already know how to delete cookies. :-)
|
|
|
|
|
